It was a single step first taken by a local minister and a police officer that would bring services to residents by creating a hotline after identifying a need for Ogle County domestic violence victims to receive help and services.
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ROCHELLE — It was a single step first taken by a local minister and a police officer that would bring services to residents by creating a hotline after identifying a need for Ogle County domestic violence victims to receive help and services.
Decades later HOPE of Ogle County continues its journey, or mission, to advocate on behalf of domestic abuse victims and their children as well as provide resources and support services in a welcoming environment.
“We are in our 35th year of serving victims and survivors of domestic violence,” said Executive Director Ruth Carter. “We’re lucky, we’ve got great counselors and great staff who are really good listeners with our clients. Not only our counselors but our court advocates as well. We are all about listening and being there for the clients we serve.”
Carter joined HOPE in 1991 as a counselor and in 2009 transitioned into the executive director position. She talked about her earlier years as a counselor and the importance of providing that support to someone in need.
“Being a counselor … it trains you to listen … we learn that in school, but then as you work with clients and serve people in this area over the years, it’s definitely ingrained in you the importance of listening to any story and believing what you’re hearing,” Carter explained. “It’s key to someone trusting you, it’s being able to listen to what they’re saying. Even if it’s coming out as scattered as they sometimes are. But as you are hearing it you are supporting them through it.”
The majority of HOPE’s clients come to the agency for some type of supportive service such as individual, family counseling, crisis counseling or attending support groups for adults and children. These are provided in the Rochelle and Oregon facilities.
The agency provides court advocacy, which can involve orders of protection, as well as advocacy for Spanish-speaking clients. Shelter services help clients with multiple resources, connecting them with employment, education, affordable housing, transportation and child care.